Interview questions and structured interviewing
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Target Behaviors / Questions

This section allows you to narrow your search for interview questions and target behaviors both by competency and by level. Use the pull-down menu to select the competency you are looking for. Then use the pull-down menu for Question Level to set the correct level for your search of the database for questions/target behaviors within that competency.

Help Target Behaviors and Questions Screen

The four levels built into the system are further defined as

Level 1: Administrative, support, or entry-level (sometimes called "non-exempt") positions
Level 2: Technical or Professional positions (does not include managers of people)
Level 3: Management (managers or supervisors of people)
Level 4: Executive (senior managers)

The wording of the questions and target behaviors fit the level. By selecting the correct level, you will view questions/behaviors fit the job most closely. Target Behaviors are essentially the "answers" to the interview questions that you ask the interviewee. These are the "look for" behaviors that are most likely to indicate potential success on the job. Target behaviors give the interviewer an idea of what to listen for in the candidate's response. By using target behaviors as a benchmark, the interviewer is able to determine the presence or absence of quality behavioral data obtained from the candidate.

Once you click on Search, you will bring up a list of six or more target behaviors that go with that competency and level you selected. Read through the list of target behaviors and click on those that best fit the job for which you are going to interview to view the interview question that is matched with that behavior.

Help Search Behaviors

In the screen-shot above, the competency is Analytical skills, at Level 3; the first few target behaviours are:

  • Conducts sound analyses, formulates own conclusions and prepares excellent summaries with recommendations for top management.
  • Guides and helps others understand and take logical action.
  • Devises innovative solutions to difficult problems; sees underlying patterns and performs sound analyses; looks beyond the obvious.
  • Conducts analysis of complex or ambiguous information, drawing appropriate conclusions and preparing clear, useful reports and recommendations.

In each case, you can click on any target behavior you like and it will bring up the associated interview question, as in the screen-shot below.

Help Behavior Definition

Interview Questions

About 90% of the interview questions within IG are behavioral in nature. Research has shown that the Behavioral Interviewing Method of Questioning is the most reliable and predictive technique available. Behavioral questions ask the interviewee to draw upon past experience in responding to specific, job-relevant questions related to job performance.

IG provides the user with a rich database of highly specific, behavioral questions that he/she can use to elicit meaningful responses from an interviewee that are soundly job-related and relevant. By using a structured set of behavioral questions, the interviewer greatly increases the value and predictive validity of the interview process as a whole.

You would have to use your judgment as an interviewer to evaluate the quality of the candidate’s response, but having a target behavior available to refer to helps you make better decisions about the candidate’s readiness to succeed with respect to a particular competency, in this case, analytical skills.

The user also has the option of creating their own target behavior/interview question pairs for either the existing, generic competencies, or for any custom competencies that he or she created in the Competencies section.

Create your own Target Behaviors and Interview Questions

In planning your interview, when you look through the target behaviors and interview questions that already exist for a particular competency at a particular level, you may not see exactly what you are looking for, and then you can simply add material that may suit your purpose better. When you add material to the database the system will retain it and it will be available in the future to anyone who uses your IG account.

To add new behavior/question pairs, simply click on “add another target behavior/question,” enter the new information, and be sure to hit “update” or the system will not save your data.

Help Create a Target Behavior

When writing new material be sure to use similar language and format in creating target behaviors and interview questions. Target behaviors should be descriptive and specific; interview questions should be behavioral. Behavioral questions ask the candidate for specific examples of something he or she has done in the past and usually start with a question “stem”, such as:

  • Tell me about a time when …
  • Describe a situation you experienced …
  • Give me an example to illustrate …
Remember to hit the Update button after creating any new material within IG.